Datalogiik can support and add value with offering virtual support and data driven support-ticket software that documents interactions between customers and staff for future reference and improvements.
Our team takes consistency in consideration right from the start by training to provide consistent customer support. We help companies reduce customer effort, enable contact center employees, and continuously optimize business processes and outcomes.
We offer dedicated customer support experts who will learn about your business and provide helpdesk or technical support to ensure your customers needs are met in a timely and accurate manner. Our teams can help your customers in minutes, not hours or multiple days.
Our customer support agents will respond to your customers’ inbound & outbound requests. We will provide your customers with all the information they need about the company, product or service you provide, as well as the benefits of your company and discounts you provide. Outsourcing customer support services means we will also cover your pre-sale, inbound sales and order taking, and order processing for you
Our customer support agents will contact your customer on behalf of your company. We can help your organization establish a relationship of trust with your customers. Some examples of Outbound Customer Sales services we provide: